Why Won’t Location Update on iMessage?

Why Won't The Location Update On Imessage

Sharing your location or your friends being able to share theirs with you is a great feature, especially for safety reasons.

Therefore, finding out that the location won’t update in your iMessage chats can be inconvenient. So, what can cause that?

Quick Answer

Some reasons why location won’t update on iMessage include, your phone glitching because of a bug. Your settings have interfered with the feature. The services are not supported in the region. You have turned off the location-sharing feature, etc. 

Learn everything about why your location services are not working and how you can troubleshoot the problem from the post below. 

Reasons Why Location Won’t Update

Before you start overthinking why the Location services won’t update, here are a few reasons why the issue might have come about. 

Reason #1: A Glitch in the iPhone or iOS Services

Often when an iOS service isn’t working, the system might be down for one reason or the other.

However, if the issue hasn’t been listed on the official website, the problem probably lies with your phone. 

Reason #2: The Other Party Has Turned Off the My Location Feature

Apple doesn’t notify you when someone stops sharing their location with you.

What happens is, you will realize the location won’t update then after a while, you will be notified that their location is unavailable. 

Reason #3: You Are in the Unsupported Region

The location feature isn’t active in every region.

Therefore, if you or the person who is sharing the location with you is in an area where the feature is not supported, you wouldn’t be able to get location updates.

Reason #4: Inaccurate Date

In the event that the person sharing their location with you has set the wrong date on their phone, then you wouldn’t be able to update the service because the date in your phone and their phone are contradicted. 

How To Troubleshoot Location Not Updating on iMessage?

Below are some tried and tested ways to troubleshoot when the location doesn’t update on iMessage.

Troubleshoot #1: Check Your Internet Connection

Like most iOS apps, you and the person sharing their location with you need a stable internet connection for the service to work.

Therefore, if it won’t update, here is how to check your internet connection:

  1. Open the Settings app on your iOS device.
  2. Tap on “Mobile Data.”
  3. Toggle the slider next to Mobile data off and then on


  1. Open the Settings app.
  2. Tap on the “Wi-Fi” option.
  3. Toggle the slider off and then on

If none of the steps above work, you are sure that your internet connection is working as it should, then chances are the person/s who is sharing their location with you doesn’t have a stable internet connection. 

Troubleshoot #2: Confirm Whether You Turned Off Location Services

If you turn off location services on your iOS, no one will be able to see your updated location, and neither will you be able to see theirs.

To confirm whether this is the case, follow the steps below:

  1. Open the Settings app on your iOS device.
  2. Scroll down and select “Privacy & Security.”
  3. Tap on “Location Services” at the top.
  4. Make sure the “Location Services” toggle is switched on.

Troubleshoot #3: Reset Your Location and Privacy

By switching on your location services, you grant Apple the right to periodically send the geo-location of Wi-Fi cell towers to their servers to help compute Apple’s crowd-sourced database.

On rare occasions, this could be why your location services aren’t working, as your phone thinks you are in a location you are no longer in.

Therefore, it’s in your best interest to reset the location and privacy to eliminate any wrongly saved information. To do so, follow the steps below:

  1. Open the Settings app on your iOS device.
  2. Select “General.”
  3. Scroll down and tap on Transfer or Reset iPhone/iPad.”
  4. Tap on “Reset.”
  5. Select the “Reset Location & Privacy” option. 
  6. Enter your device passcode.
  7. Tap on “Reset Settings.”

When you reset the Location & Privacy, all apps that previously had permission to use your location seize to do so. 

Troubleshoot #4: Check Your Device’s GPS Accuracy

If your device is new and your location won’t update, it might be because it hasn’t gotten a chance to scan for the nearest GPS satellite. Therefore, you might need to improve the GPS accuracy. 

While the easiest way to improve GPS accuracy is by connecting to Wi-Fi or mobile data, you can also do it manually by following the steps below:

  1. Open the Settings app.
  2. Navigate to the “General” tab.
  3. Tap on “Date & Time.”
  4. Toggle on the slider next to the “Set Automatically” option.
  5. To be thorough, ensure the “Time Zone” is set to the correct city. 

Troubleshoot #5: Turn On Background Refresh

As mentioned earlier, the only way the location services will be updated regularly is if you have a stable internet connection. Therefore, you should turn on the Background App Refresh feature if you have unstable internet. 

This way, the location will update every time your internet gets stable, even if you are not on your phone. To do so, follow the steps below:

  1. Open the Settings app on your iOS device.
  2. Select “General.”
  3. Tap on “Background App Refresh.”
  4. Tap on “Background App Refresh” again.
  5. Tap on “Wi-Fi & Mobile Data.”


Nowadays, sharing your live location with friends and family is relatively simple, and it helps with safety issues.

Therefore, if the feature stops working, it will be pretty inconvenient. Hopefully, the post above contains all the necessary solutions to your problem. 

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top