Telegram is an instant messaging app famous for its advanced security measures and data encryption protocols.
It has several unique features unavailable on other messaging apps like cloud storage, huge group and file sharing capacity, telegram channels, and many more.
If you use Telegram regularly, you may have encountered issues where Telegram isn’t operating as it should or the app fails to launch.
Knowing why your Telegram app is down could help you resolve the issue.
So, let’s discuss the reasons for Telegram being down.
There are several reasons Telegram is down. The first is an overloaded server that’s causing service interruption. Server problems usually emanate from the service provider’s side. Meaning Telegram will work to resolve the issue.
Another reason Telegram is down could be your internet connection. Telegram requires a proper internet connection to function properly.
You’re not alone if you’re struggling with Telegram downtimes. This post will highlight reasons your Telegram app is experiencing downtimes and the potential solutions.
Overview of Telegram Downtimes
Apps failing to operate is common, and Telegram is no different. There are several reasons apps fail to work.
Some are caused by the developers meaning users have to wait until the developers fix them, while others are user related.
App downtimes can be inconvenient, especially when you use an app regularly.
If you’ve been experiencing frequent Telegram downtimes, knowing potential reasons and their solutions can help you plan app usage accordingly.
Next, we’ll cover the reasons Telegram is down.
Reasons Telegram is Down
There are several reasons Telegram could be down.
Reason #1: Server Outage Problems
Server outage problems occur when servers hosting Telegram app services experience issues. Outages can result from infrastructure failure or a spike in demand for server bandwidth, causing the server to crash.
The good news is Telegram detects server problems quickly and informs users when to expect a solution.
Remember, you can resolve downtimes caused by server interruptions from the Telegram developers’ side. If you suspect a service outage, check official Telegram pages and social media sites to see how long the outage will be.
If none of their social media sites or official pages are notified about a service outage, your Telegram may be down for other reasons.
Reason #2: Poor Internet Connection
Another reason Telegram may be down is its poor internet connection.
Remember, instant messaging apps like Telegram require the internet to function.
If you suspect your internet connection has a problem, disconnect your router for a few minutes and then reconnect it. After, attempt to launch the Telegram app and see if it works.
Reason #3: Your App is Outdated
Sometimes Telegram downtimes can happen when an app is outdated.
Outdated apps are typically missing software essential to proper functioning.
They are susceptible to malware and viruses that cause them to fail to launch or interrupt some of their features.
If you haven’t updated your Telegram app in a while, update it.
Luckily updating only takes a few simple steps:
- Launch your phone’s application store.
- Search for “Telegram.”
- Select Telegram from the suggestions.
- Tap the “Update” button.
- Wait for the update and installation to complete.
After, launch Telegram again and see if it works.
Reason #4: Accumulated Cache
Cached data are fragments of information stored in your device to allow you to load app data more conveniently.
When the cached app data is full, it might lack enough memory to function, causing it to shut down, sometimes randomly.
If you suspect your Telegram app is down because of a full cache, follow the steps below to clear it:
- Launch the Telegram app on your mobile device.
- Navigate to “Settings.”
- Select “Data and Storage.”
- Tap on “Storage Usage.”
- Tap on “Clear Entire Cache.”
- Tap on “Clear Entire Cache” again to confirm the action.
After clearing the cache, re-launch Telegram and see if it’s working.
Reason #5: Technical Glitches
Sometimes the Telegram app fails because of technical glitches on your phone or device.
When a phone has technical glitches, apps fail to open or open and then suddenly shut down.
You can resolve a technical hitch by restarting your phone. After restarting your phone, re-open Telegram and see if it works.
Besides technical glitches, apps can sometimes stall. This happens when the app has been running for a long time.
You can resolve downtime from stalling by force-stopping the app; here’s how to do it on your Android device:
- Launch Settings on your phone.
- Go to “Apps” or “Manage Apps.”
- Scroll down the list of apps until you get to “Telegram.”
- Tap on “Telegram” to open.
- Tap the “Force Stop” button.
After a few seconds then, re-launch the app.
There are several reasons Telegram could be down.
The most common is a server outage issue that typically happens when the Telegram server infrastructure is overwhelmed.
Telegram normally communicates through its official pages and social media accounts when there’s a server shortage.
If there’s no server outage, Telegram could be down because of a poor internet connection, accumulated cache, or technical hitches.