Facebook Messenger is one of the biggest messaging platforms worldwide, with over a billion users. It’s not uncommon to experience a problem or two once in a while when using the application. Most times, it’s a glitch that can be fixed with a simple restart or app update. A glitch you can experience is getting a notification even when you have no message.
If you’re getting the notification for a message you can’t see, it’s either a message request or a glitch with the app. For message requests, navigate to your profile menu and click “Message requests.” On the page that opens, you should see all the messages that might be causing the notification to persist.
This article will detail why your FB Messenger keeps showing you have a message and the fixers you can apply if it’s a glitch.
What Could Make Message Notifications Persist on Facebook Messenger?
If you’re conversant with social media applications, you’ll notice that you’ll get a notification for anything related to messages. Although FB Messenger stands alone, the notification system works like other social platforms. So when someone texts you on Messenger, you’ll get a notification unless you change the notification settings.
However, if you see a message notification persisting even after you’ve checked all your messages, it could be for a few reasons. A notification could remain due to an incoming message request, archived message, or glitch. Although it’s not a regular occurrence, you can still get notifications from message requests typically hidden in their tab.
A message will be classified as a request if the app suspects it’s spam or from someone that’s not on your Facebook Messenger contact list. The same can be said for archived messages, which can sometimes alert you of a message. In the following headers, we’ll see how you can resolve these issues.
Check Your Message Requests on FB Messenger
Whether using an Android or iOS device, you can check your message requests to get rid of persisting message notifications. Below are the steps involved in checking your message requests on FB Messenger.
- Launch your Messenger app.
- Navigate to your profile page by tapping your profile picture at the top left corner.
- Select “Message Requests” in the menu.
- Open all the requests, and you should no longer have a persisting message notification.
In case of a glitch, you can get notifications from messages archived on FB Messenger. You can easily check these messages as you can check for the requests above. Whether you’re using an iOS or Android device, these are the steps for checking your archived messages on FB Messenger.
- Launch your Messenger app.
- Tap on your profile picture to open your profile menu.
- Tap on “Archived chats.”
- Tap on all unread, archived chats on the list.
With this, your message notification should clear off. However, if it persists, it’s a glitch with the app that you must fix by the methods listed in the following headings.
Most of the glitches with social media platforms come from using an outdated version. So, if you’re experiencing these notifications problems, you might want to check your App Store for updates on the application. The process differs slightly if you’re using an Android or iOS device.
These are the steps to follow if you’re using an iOS device.
- Launch your App Store.
- Search in the query box for Messenger.
- Tap on “Update.”
On an Android device:
- Launch your Play Store.
- Search for Messenger in the search box.
- Tap on the official Messenger app.
- Click on “Update.”
- Wait for it to download and update.
The problem could be from your phone settings, and if the notification is uncomfortable for you, you can switch it off totally. Follow the steps below on your Android or iOS device to switch off Facebook Messenger notifications.
- Launch your phone Settings app.
- Scroll to “Apps & Notifications” and tap on it.
- Select Messenger.
- Tap on the “Notifications” option.
- Toggle off notifications.
If none of these work, you can try bulk reading your messages by going to your Messenger, selecting all, and marking them as “read.” If it persists, you might try uninstalling and reinstalling your app. Typically, you shouldn’t lose any data, and it’d rectify whatever glitch might make the app act up.
However, before you go to the extreme of uninstalling the app, try a simple “clear cache” from your phone settings. Any of these should work, and you can easily continue using Messenger!