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Why Can’t I See Snapchat Stories?

why can t i see snapchat stories

Snapchat is loved for its amazing features, including disappearing messages. Besides, you can post your stories and view your friends’ Snapchat stories. Are you having trouble seeing your friends’ Snapchat stories?

Sometimes, you may notice that all the Snapchat stories of your friends are not loading, or maybe you no longer see the Snapchat stories of one friend.

Quick Answer

If you can’t see the Snapchat stories of one of your friends, it could be they no longer post, or they have blocked you from viewing their stories. Still, it could be a technical glitch from Snapchat’s end or on your Snapchat app. If so, there are various ways of fixing it, including updating the app, restarting it, and checking your internet connection.

This guide discusses the various reasons why you can’t see Snapchat stories. Further, it gives possible solutions to help fix Snapchat stories not showing, especially if it’s a technical issue. So, keep reading to know and fix the problem causing you not to see Snapchat stories.

Possible Causes of Snapchat Stories Not Showing

It’s unusual if you recently viewed Snapchat stories but currently can’t see them. Even though, most times, some technical issues can cause your Snapchat not to load all the Snapchat stories, there could be other reasons, such as someone hiding you from their list of viewers.

Below are possible reasons why you can’t see Snapchat stories.

Reason #1: Someone Doesn’t Want You to View Their Story

Snapchat allows you to define who can view your Snapchat story. If your friend is not comfortable with you viewing their stories, they can block you. If you can see the Snapchat stories of other people, except someone specific, they have likely hidden their stories from you.

Snapchat’s privacy setting is mainly used by teens who know their parents may view their stories and want to prevent that. Which better way than adding their parents as part of the people to hide their stories from?

Reason #2: Snapchat Technical Issues

Snapchat is not always perfect. Sometimes it could hang, or their server could be problematic, especially when handling multiple user requests. Furthermore, it could be a bug with your current app version.

Reason #3: Network Connection

How strong is your network? Snapchat must be connected to the internet to load stories; if you have a weak or no internet connection, you can’t see any stories loading up.

Reason #4: Glitches with Your Phone

Your phone could be the one with issues. Maybe the current version is not compatible with the updated Snapchat version. Or perhaps your storage is filled, and your phone can no longer function properly.

How To Fix Snapchat Stories Not Loading

Now that you have an idea of what the problem is, we have solutions to solve the problem. Note that if someone has chosen to hide their stories from you, there is no solution unless they change their privacy settings.

Try the fixes below to fix your Snapchat.

Method #1: Restart Your Phone

Your phone could be having an issue that a restart would solve.

To restart Android, long press the power button and click the “Restart” option from the options.

For iOS, long press the power button to power off the phone. Next, press the power button to turn it on.

Check Snapchat to see if that fixed the error.

Still not seeing Snapchat stories? Proceed with the other solutions.

Method #2: Restart Snapchat App

Your Snapchat app may have temporary issues, and you can stop it from running in the background. Once you re-open it, the problem should get fixed if caused by the app.

Note that exiting the app doesn’t stop it from running in the background.

So, to restart the app, start by exiting it.

Next, for Android, open Settings > “Apps” > “Apps Info” > “Snapchat” > “Force Stop”.

For iOS, remove Snapchat from “App Switcher” or “Recent Apps”.

Once that is done, relaunch Snapchat and check if you can see Snapchat stories.

Method #3: Update Snapchat

Technical bugs mainly occur if you are using an outdated Snapchat version. It’s a good idea always to update your Snapchat app, and you can do so with the steps below.

For Android:

  1. Open Google Play Store.
  2. Search for Snapchat from the search bar at the top.
  3. Once it comes up, click the “Update” button.

For iOS:

  1. Open App Store.
  2. Visit the Snapchat page.
  3. Click “Update” if there are any available updates.

That’s it. Your Snapchat stories should now be visible.

Method #4: Log Out of Snapchat

Your account could be having minor glitches causing your Snapchat stories not to load as usual.

You must log out and sign in again using the steps below:

  1. Access your Snapchat app.
  2. Click on your avatar/profile icon.
  3. Tap the settings icon.
  4. Scroll down the settings and click the “Log Out” button.
  5. Confirm logging out by clicking the “Log Out” button again.

After a few minutes, log in and check if your Snapchat stories are now showing.

Method #5: Check Snapchat’s Permission

Snapchat requires various permissions to function correctly, such as storage and network permissions.

Using the steps below, you need to allow all permissions on the Snapchat app:

  1. Open your Snapchat app.
  2. Click on your avatar/profile icon.
  3. Click the settings icon.
  4. Scroll down and tap the “Privacy” button.
  5. Click on “Permission”.
  6. Lastly, allow all permissions.

Close the app and re-open it to see if that fixed the error.

Method #6: Check Your Internet Connection

Is your Wi-Fi or mobile data working?

If using Wi-Fi, try switching to mobile data and see if the stories will load.

Also, if using mobile data, check your subscription to ensure the problem is not network related.

Conclusion

It’s problematic and annoying when you can’t see Snapchat stories.

If the problem is on the side of Snapchat, such as server issues, the much you can do is wait for them to fix it.

However, we’ve seen various causes of the problem and the various solutions you can try.

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