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Why Can’t I See Snapchat Stories?

Why Can T I See Snapchat Stories

Snapchat is loved for its unique features, including disappearing messages.

Besides, you can post your stories and view your friends’ Snapchat stories.

Are you having trouble seeing your friends’ Snapchat stories?

Sometimes, you may notice that all the Snapchat stories of your friends are not loading, or maybe you no longer see the Snapchat stories of one friend.

Why is that?

Quick Answer

If you can’t see the Snapchat stories of one of your friends, it could be they no longer post or they have blocked you from viewing their stories. Still, it could be a technical glitch from Snapchat’s end or on your Snapchat app. If so, there are various ways of fixing it, including updating the app, restarting it, and checking your internet connection.

This guide discusses the various reasons why you can’t see Snapchat stories. Further, it gives possible solutions to help fix Snapchat stories not showing, especially if it’s a technical issue. So, keep reading to know and fix the problem causing you not to see Snapchat stories.

Possible Causes of Snapchat Stories Not Showing

It’s unusual if you recently viewed Snapchat stories but currently can’t see them.

Even though, most times, some technical issues can cause your Snapchat not to load all the Snapchat stories, there could be other reasons, such as someone hiding you from their list of viewers.

Below are possible reasons why you can’t see Snapchat stories.

Reason #1: Someone Doesn’t Want You to View Their Story

Snapchat allows you to define who can view your Snapchat story.

If your friend is not comfortable with you viewing their stories, they can block you. If you can see the Snapchat stories of other people, except someone specific, they have likely hidden their stories from you.

Snapchat’s privacy setting is mainly used by teens who know their parents may view their stories and want to prevent that. Which better way than adding their parents as part of the people to hide their stories from?

Reason #2: Snapchat Technical Issues

Snapchat is not always perfect. Sometimes it could hang, or their server could be problematic, especially when handling multiple user requests. Furthermore, it could be a bug with your current app version.

Reason #3: Network Connection

How strong is your network? Snapchat must be connected to the internet to load stories; if you have a weak or no internet connection, you can’t see any stories loading up.

Reason #4: Glitches with Your Phone

Your phone could be the one with issues. Maybe the current version is not compatible with the updated Snapchat version. Or perhaps your storage is filled, and your phone can no longer function properly.

How To Fix Snapchat Stories Not Loading

Now that you have an idea of what the problem is, we have solutions to solve the problem. Note that if someone has chosen to hide their stories from you, there is no solution unless they change their privacy settings.

Try the fixes below to fix your Snapchat.

Method #1: Restart Your Phone

Your phone could be having an issue that a restart would solve.

On Android

To restart an Android device, long-press the power button and click the “Restart” option from the options.

Restart Your Device

On iOS

For iOS, long-press the power and volume down buttons simultaneously. Next, slide the power-off slider to the right. Finally, press the power button to turn it on.

Check Snapchat to see if that fixed the error.

Still not seeing Snapchat stories? Proceed with the other solutions.

Method #2: Restart Snapchat App

Your Snapchat app may have temporary issues; you can stop it from running in the background. Once you re-open it, the problem should get fixed if caused by the app.


Exiting the app doesn’t stop it from running in the background.

So, to restart the app, start by exiting it.

On Android

You can slide up from the bottom of your home screen to access the app drawer on most devices. Find Snapchat and swipe it up from the app drawer to close it.

If you cannot access the app drawer, follow these steps:

  1. Open the Settings app on your Android device. Settings App
  2. Select the “Applications and Permissions” option.Settings Applications Mobile
  3. Tap on “App Manager.” App Manager Android
  4. Scroll down and tap on “Snapchat.” Under App Info, Locate And Click On Snapchat.
  5. Tap the “Force stop” button.Tap The Force Stop Button.

On iOS

On iOS, navigate to your home screen and swipe up from the bottom.

Now, just swipe up the Snapchat tile.

Swipe Up The Snapchat Tile

Once that is done, relaunch Snapchat and check if you can see Snapchat stories.

Method #3: Update Snapchat

Technical bugs mainly occur if you are using an outdated Snapchat version. It’s a good idea always to update your Snapchat app, and you can do so with the steps below.

On Android

Follow these steps:

  1. Open Google Play Store.Open Google Play Store
  2. Search for “Snapchat” from the search bar at the top.Search For Snapchat
  3. Once it comes up, tap the “Update” button.Click On Update

On iOS

Follow these steps:

  1. Open App Store.App Store Iphone
  2. Visit the Snapchat page.Visit The Snapchat Page.
  3. Tap “Update” if there are any available updates.Tap Update Snapchat

That’s it. Your Snapchat stories should now be visible.

Method #4: Log Out of Snapchat

Your account could have minor glitches causing your Snapchat stories to not load as usual.

You must log out and sign in again using the steps below:

  1. Launch the Snapchat app.Open Snapchat On Your Phone
  2. Tap on your Bitmoji in the top left corner.Tap Your Profile Icon In The Top Left Corner
  3. Tap the settings icon.Tap Settings Icon In Top Right Corner
  4. Scroll down the settings and tap the “Log Out” button.Scroll Down And Tap On Log Out At The Bottom
  5. Confirm logging out by tapping the “Log Out” button again.Confirm By Tapping On Log Out Again

After a few minutes, log in and check if your Snapchat stories are showing.

Method #5: Check Snapchat’s Permission

Snapchat requires various permissions to function correctly, such as storage and network permissions.

On Android

Using the steps below, you need to allow all permissions on the Snapchat app:

  1. Open the Settings app on your phone.Locate Your Mobile Settings
  2. Scroll down and tap on “Apps.”Scroll Down To Apps
  3. Tap on “Manage apps.”Tap On Manage Apps
  4. Scroll down the list of apps and tap on “Snapchat.”Find The Snapchat App And Tap It
  5. Tap on “App permissions.”Click On App Permissions
  6. Tap on each option under “Not Allowed” one by one.Tap On Each Option Under Not Allowed
  7. Lastly, tap “Allow” for every option to enable all permissions.Tap On Allow

On iOS

Follow these steps:

  1. Open the Settings app on your iOS device.Open The Settings App On Iphone
  2. Scroll down and select “Snapchat.”Scroll Down And Select Snapchat.
  3. Turn on the permissions that Snapchat requires (“Microphone,” “Camera,” and “Mobile Data”).Turn On The Permissions That Snapchat Requires

Close the app and re-open it to see if that fixed the error.

Method #6: Check Your Internet Connection

Is your Wi-Fi or mobile data working?

Change Your Internet Connection Wifi Data

If using Wi-Fi, try switching to mobile data and see if the stories will load.

Also, if using mobile data, check your subscription to ensure the problem is not network related.


It’s problematic and annoying when you can’t see Snapchat stories.

If the problem is on the side of Snapchat, such as server issues, the much you can do is wait for them to fix it.

However, we’ve seen various causes of the problem and the various solutions you can try.

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